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Privacy Policy

1. Introduction

Colorado TMJ & Facial Pain (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.

This policy applies only to information collected through our website and digital forms. It does not replace our HIPAA Notice of Privacy Practices, which governs protected health information (PHI) within our clinical services.

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2. Information We Collect

A. Information You Provide

We may collect personal information when you:

  • Submit a contact form or request an appointment

  • Complete online intake questionnaires

  • Subscribe to updates or submit inquiries

  • Communicate with us by phone, email, or text

This may include:

  • Name

  • Contact information (email, phone number, address)

  • General health-related details voluntarily provided

  • Insurance information (if submitted for verification)

We ask that you do not submit sensitive medical details through unsecured online forms. Clinical PHI is collected securely during your visit.

B. Automatically Collected Information

When you browse our site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent

  • Cookies and similar tracking technologies

This information is used for site functionality, security, and analytics.

3. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries or appointment requests

  • Provide requested services and customer support

  • Improve website performance and user experience

  • Send administrative or practice-related communications

  • Verify insurance benefits (only if you request it)

We do not use patient-submitted information to make automated decisions and do not sell personal information.

4. HIPAA & Medical Information

If you become a patient, any health information we collect within our clinical systems is protected under the Health Insurance Portability and Accountability Act (HIPAA).

Our Notice of Privacy Practices is provided at your first visit and available upon request. Website communications are not intended for emergencies or medical diagnosis.

5. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to:

  • Monitor site traffic and usage patterns

  • Improve content and navigation

You may disable cookies through your browser settings; however, some features may not function properly.

If you use Google Analytics, add:

We may use Google Analytics to understand visitor activity. Google may collect data according to its own policies. You can learn more at www.google.com/policies/privacy/partners/.

6. Third-Party Services

We may work with third-party providers to support our services, such as:

  • Website hosting platforms

  • Scheduling or intake form systems

  • Payment processors

  • Analytics providers

These partners are required to protect your information and may only use it to perform services on our behalf.

We are not responsible for the privacy practices of external websites linked from our site.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Please do not submit urgent medical information or sensitive details through online forms.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children without parental consent.

9. Your Choices

You may:

  • Request that we update or correct your information

  • Opt out of non-essential communications

  • Ask us to delete website-submitted information where legally permissible

To submit a request, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the most recent version. Continued use of the website indicates acceptance of any changes.

11. Contact Information

For questions or privacy requests, contact:

 

Colorado TMJ & Facial Pain
10841 South Crossroads Dr, Suite 106
Parker, CO 80134
Phone: (720) 204-8393
Fax: (720) 222-5134
Email: info@ColoradoTMJ.com

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